Responsibilities
- Customer communication
- Scope documentation
- Quote coordination
- Follow-up scheduling
- Repeat-order support
- Internal handoff

Keep repeat customers organized from quote through handoff and follow-up.
Capture what the customer actually needs and avoid promises that production has not approved.
Keep next actions, dates, notes and handoffs current instead of relying on memory.
No invented discounts, fake urgency, hidden fees or claims the company cannot support.
You do not need to be the artist, but you should learn how the services work well enough to sell the right solution.
Get occasional Airbrush Some Stuff updates. Marketing email is optional and separate from project-request messages.